Case Management for Substance Abuse & Addiction

Case management is a long-term, integrative process and involves working with a trusted advocate to ensure that your loved one is getting the best care possible. We work closely with individuals and their loved ones to provide comprehensive, end-to-end support for their recovery needs. Our case management services include:

  • Treatment planning
  • Serving as a liaison with treatment programs
  • Providing expert, independent clinical guidance
  • Guiding clients through each step of recovery
  • Planning for those next critical steps

Sometimes case management looks like the first step in assessing whether or not your loved one needs more support, while at other times the focus is on supporting a family during the treatment process or looking at how to structure a life in recovery.

Our goal is to do more than just help individuals with treatment oversight; we aim to be an advocate and guiding light that helps improve the individual’s and loved ones’ quality of life, address co-occurring needs, such as mental health concerns or mood disorders, and ultimately help navigate the complexities of recovery to help people move past their addiction.

Our team of trained professionals has worked with treatment programs across the United States and abroad and specializes in addiction, trauma, and mental health. Regardless of where we meet you on your journey, our focus is on helping families sort through and answer the many questions that come with building a new way of life and a successful recovery program.

Planning for the critical steps needed for an effective treatment plan and recovery can be difficult. We offer professional clinical guidance, treatment planning, and companionship services to walk with you every step of the way. If you or a loved one is in need of a liaison to advocate on your behalf and guide you through the complex maze of recovery, call us at 800-219-0570 or email to take the next step.


The Heather R. Hayes & Associates team is fully bonded and insured.